• Open up and Grow

    Roles

    Avon’s new Open up and Grow strategy aims to transform the business from traditional beauty direct selling channel to an omnichannel. With a purpose at the heart, and people as a marketplace, Avon focuses on the following key priorities:

    • Reignite the brand
    • Accelerate digital
    • Open up relationship selling
    (Source: Avon Investor Day Presentation)
    Roles
  • Roles

    Watch Me Now Campaign

    Roles

    Watch Me Now is Avon’s new campaign calling on people to reconsider their preconceived ideas about the company. Watch Me Now campaign includes a new visual identity and update to the Avon logo. Avon aims to use new digital tools to enable its beauty advisors to earn flexibly across social platforms.

    (Source: Avon)
  • The Avon Live Experience

    Roles

    Avon Live is a live shopping experience that allows customers to tune into live Avon shopping events. These events showcase featured products and exclusive one-day offers. The Avon Live experience helps combine the benefits of in-person and online shopping into one event.

    Avon Live has a chat feature that allows customers to communicate with each other and get their questions answered in real-time. Each live event offers a specific set of Avon products that are discussed in detail by the hosts while also interacting with the attendees via chat.

    (Source: Avon)
    Roles
  • Roles

    Recruiting- The Digital Way

    Roles

    The Avon Grow mobile application helps sales representatives to manage leads easily and efficiently. This mobile solution gives easy access to a wide audience of prospects, helps to manage leads in real-time, and includes all the validations required for a successful onboarding process.

    • Easily create dedicated recruitment pages and share them across social media channels so that new members can easily join the Avon team.
    • Recruit new members with a paperless recruitment process, without the need for documents and emails.
    • Monitor each individual lead journey in real-time.
    • Store user data when the network is offline, and submit when online.
    • Sync and access data of appointments and leads from the dashboard summary.
    (Source: Avon)
  • Avon eStore

    Roles

    Avon offers personalized e-stores for its representatives. It allows customers to place orders at any time, at their own convenience. Avon e-stores allow representatives to give a personal touch on the platform with photos and information about themselves.

    (Source: Avon)
    Roles
  • Roles

    Connect Across Social Media

    Roles

    Avon helps representatives to connect with their customers instantly at one place through the Social Media Center. This feature allows representatives to share exciting content across social media, sell brilliantly, and promote the business like a pro. Social Media Center can be accessed across mobile, tablet, and desktop.

    (Source: Avon)
  • Automated Emails

    Roles

    Automated Emails is one of Avon’s top tools. It assists representatives to connect with their customers through emails and share special offers, the latest promotions, etc. The tool sends professionally designed emails on behalf of Avon representatives, helping to drive sales with minimal effort.

    (Source: Avon)
    Roles
  • Roles

    Keeping Track of Key Dates

    Roles

    Avon’s ‘Key Campaign Dates’ allows representatives to sync the calendar with key dates. It helps in the successful selling of current and new campaigns and acts as a “To do” list and tracker. The calendar shows the following information:

    • When to start selling
    • Due dates of orders
    • Shipping dates
    • Campaign closing dates, etc
    (Source: Avon)
  • All Your Addresses at One Place

    Roles

    Avon’s ‘Your Address Book’ is a place to organize and track the details of customers. Representatives can import addresses from email accounts to the Avon address book instantly.

    (Source: Avon)
    Roles
  • Roles

    Productive Tracking System

    Roles

    To better understand customers’ purchase behavior, Avon tracks customers’ buying history, product faves, etc. Representatives can use this data to enhance the relationship with customers by suggesting new products and reminding them to replenish products. The purchase history also helps to target specific needs and customers for brilliant product matchups.

    (Source: Avon)
  • Following Up Effectively

    Roles

    With Avon’s ‘Follow-Up and Earn Tool’, sales representatives can follow up with lapsed customers, easily reconnect, and drive sales. Staying connected with recently inactive customers can improve chances at new sales. Track older customers, get in touch with exclusive offers and invites to draw them back.

    (Source: Avon)
    Roles

Explore More Companies

Pineapple Accelerating our digital strategy is more critical than ever as the new normal we find ourselves in means that our consumers are increasingly looking for new ways to shop and connect, while our Representatives are looking for new ways to operate.

Nick Burton

Vice president of Digital Platforms & eCommerce, Avon International.

Pineapple We are opening up our Direct selling business to a personalized relationship selling business, creating a wording and long-term relationship with our representatives.

Angela Cretu

CEO, Avon

Pineapple Digital transformation is critical to our Open Up & Grow strategy. By digitalising our Representatives and creating an omnichannel shopping environment, we will reach more consumers, with a personalised, high-touch, high-tech experience.

Angela Cretu

CEO, Avon

Pineapple Look at all of the big trends that you see in the marketplace today around entrepreneurial culture, people setting up their own businesses, the trend in media towards micro influencers. All of these are what direct selling has been doing for years.

Alex Long

Chief commercial marketing officer, Avon

Projects

6.4 million representatives

Avon MLM is the fourteenth-largest beauty company with 6.4 million representatives.

Tasks

Under 35

50% of new Representatives are under 35.

Roles

50+ countries

Sales operations in over 50 countries.

Projects

$1 billion

$1 billion donated to fight breast cancer and domestic violence.

Tasks

86.7% women

86.7% of all Avon MLM Company Sales Representatives are women, while 8.8% are men.

Roles

Average age 46 years

The average age of an employed Avon Sales Representative is 46 years old.

Revenue

Total Sales

2020 : $3,500 million

$1,263m

Top Achievements

  • Ranked #2 in 2019 DSN Global 100
  • Best Health & Beauty Retailer in UK 2018
  • Reader’s Choice Award 2018
  • Award for Learning and Development in the 2021 Brandon Hall Group HCM Excellence Awards
  • Ranked number 1 in the Polish cosmetics sector in the Top Brand award.

Est. Commission Payout

Second:   $0
Minute:   $0
Hour:   $0
Day:   $0
Week:   $0
Month:   $0
Year:   $0
Dec 14, 2021
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Avon launches first Chinese mainland flagship store
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Avon Company sets digital retail ambitions on livestream shopping
MARCH 18, 2021
Avon uses L.A. studio, social media to attract millennials
Avon uses L.A. studio, social media to attract millennials
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Omnichannel Upgrade: Avon opens a first brick-and-mortar beauty retail shop in Los Angeles, California
Omnichannel Upgrade: Avon opens a first brick-and-mortar beauty retail shop in Los Angeles, California
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