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Powerful Features
Maintain a strong social presence
- Stay relevant among your followers, leads and customers by interacting and engaging them across your social media channels
- Deliver multiple posts in one go with Bulk Composer
- Curate and deliver content that your customers are looking for—images, videos, blog articles, and infographics
- Fill in the gaps in your social calendar with Auto Scheduler to automatically schedule and publish content on time
Omnichannel publishing
- Edit, create and publish professional looking images and videos across all channels from a single dashboard
- Share on-brand content with direct access to asset libraries
- Choose from a variety of available social media templates—ad banners, posters, videos, etc. with adaptive content that deliver seamless experience across all devices and platforms
Shield your brand identity
- Design and oversee a clear content publishing process to reduce mishaps
- Review and approve your social media content with a ‘one-click review and approve’ process
- Ensure the content sticks to organizational and industry standards by automatically filtering inappropriate keywords
- Enterprise accounts get an added layer of security through automated screening and analysis before and after each content is published
Engage your audience thoughtfully
- Monitor the performance of your content on social media
- Understand what type of content bags your audience’s attention and make necessary modifications
- Get notified and be quick on their queries and concerns in a single click
- Follow them to understand what they are looking for and provide appropriate solutions
Never miss a golden chance
- Manage and track incoming messages, competitor activities and social media mentions across your social channels from a single dashboard
- Entrust timely responses with the right team member for immediate attention and effective intervention
- Analyze the root of social media mentions and the quality of incoming messages and enquiries
- Build custom streams to focus on trending topics, top social profiles and easily respond in-stream whenever required
Engage your social connections and execute effective conversions
Request Free DemoEnsure customer satisfaction
- Accelerate personalized customer service across all social channels with faster issue resolution
- Setup an automated platform to prioritize issues based on specific keywords
- Get a single layout view of all the multichannel queries; filter out and resolve them or designate them to a special team member who can handle it responsibly
- Analyze your top performers and share their efficient customer approaches with your team to upgrade your team’s overall performance
Reinforce your brand
- Capture your brand reviews across the web
- Organize the reviews on your dashboard with online streaming
- View real-time audience feedback
- Grab extra attention by sharing positive reviews and user-generated content
Analyze your efforts
- Manage and track your social selling performance
- Get a 360-degree view of the impact of social selling on your brand
- Set clear performance standards for your social selling team and monitor the improvements
- Generate customizable and compact reports that will let you filter and comprehend the relevant facts and figures easily
Unleash the potential of your sales team
- Get a wider angle of your team’s individual performance by tracking their interaction history and problem-solving capabilities
- Connect your teams’ social activities with web analytics software to realize the effectiveness of your social selling strategies
- Detect the most effective social channel that drives more conversions and leads for your business
- Train your team with the derived insights to help them in their future social selling programs
Blend social listening to your social selling strategy
- Listen to your customers and analyze their trends to design suitable strategies
- Simplify customer research and trend analysis with smart listening
- Uncover the new possibilities in the market and decide which trends to grab and when
- Set up alerts to get notified instantly on unusual spikes in brand sentiment or customer complaint before it goes viral
Social prospecting
- Find prospects across all social media channels
- Reach out to the right people with the right social media strategies
- Send preset automated messages to people who show engagement for your posts
- Identify, track and convert them into leads with our nurture campaigns
Help your sales team build real relationships
Request Free Demo
